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FAQ

Is shipping really free?

Yes! For a special limited time offer, all orders going out in the United States ship free. If you are ordering internationally, please contact us at hello@cutebutmighty.com to get an exact shipping rate before placing your order.

Who do you use for shipping and how long does it take?

We normally ship via Fed Ex ground. It will take 1 to 5 business days within 48 states, depending on the distance. Shipments to Alaska, Hawaii, Canada and Puerto Rico arrive in 3 to 7 business days.

Do you ship internationally?

Yes! If you are ordering internationally, please contact us at hello@cutebutmighty.com to get an exact shipping rate before placing your order.

Do you accept rush orders?

Yes! Before placing an order, please contact us at hello@cutebutmighty.com with your specific request. We will let you know how much additional shipping will be to get your order to you in time.

What is your return policy?

At Cute but Mighty, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a full refund. Please contact us at hello@cutebutmighty.com within 30 days of receiving your order to obtain a return authorization number. We will not accept any returns without a return authorization number. Once a return is authorized, we will refund your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return authorized orders in its original form and packaging. We must receive the return within 30 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.

How do I change or cancel my order?

You may change or cancel your order as long as the order has not been processed and shipped by contacting us at  hello@cutebutmighty.com.

What if something arrives broken?

If you received a broken product, please take a photo and contact us at hello@cutebutmighty.com. We will send you a replacement free of charge.

Does Cute but Mighty accept wholesale orders?

At this time, we do not accept wholesale orders.

Are online transactions secure?

Cute but Mighty assures that all transactions conducted online are completely secure. Our website uses secure socket layer (SSL) certification. Since we use paypal for our transactions, your payment information IS NOT stored in our systems after your purchase.

Still got questions?

Write to us at hello@cutebutmighty.com or call us at (747) 777-3268 (store hours are Monday to Friday, 9am to 6pm PST)